SHIPPING
Shipping Carrier – All Canadian orders are shipped with Canada Post Expedited service. For international orders, we offer both Canada Post and DHL services. For international Canada Post shipments, once your parcel clears customs, it will be handed over to your local shipping carrier for final delivery. Note that more detailed tracking information can often be found by tracing your parcel on the website of your local shipping carrier (i.e. USPS, China Post, UK Post, etc.). For DHL shipments, DHL will be handling your parcel from door-to-door.
International Duties and Customs Fees – For international orders you may be charged additional duties and customs fees upon receipt. We have no control over if or how much you will be charged for these fees, and we do not accept responsibility for any additional charges the destination country may impose on you. You will be contacted by your local shipping carrier, or DHL directly if there are any duties or fees that require payment; however, we advise that you follow the tracking information closely in case there are any updates regarding customs clearance.
Delivery Times and Costs – Please allow for 1 - 2 business days for processes and the below shipping information does not account for delays in custom. All shipping options are trackable.
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Canada – Canada Post Expedited (Trackable, 3-7 Business Days) |
|
|
Order Subtotal (CAD) |
Cost (CAD) |
|
$1.00 – $199.99 |
$10 |
|
$200.00 and above |
FREE |
|
United States – DHL Express (Trackable, 2-3 Business Days) |
|
|
Order Subtotal (CAD) |
Cost (CAD) |
|
$1.00 – $199.99 |
$15 |
|
$200.00 and above |
FREE |
|
United States – Canada Post Expresspost (Trackable, 3-7 Business Days) |
|
|
Order Subtotal (CAD) |
Cost (CAD) |
|
$1.00 – $199.99 |
$15 |
|
$200.00 and above |
FREE |
|
International – DHL Express (Trackable, 2-6 Business Days) |
|
|
Order Subtotal (CAD) |
Cost (CAD) |
|
Flat Rate |
$50 |